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Tell us how to reach you.
Share your business name, contact number and email. No bills, uploads or downloads are needed to make an enquiry.
YOU WORK HARD FOR YOUR BUSINESS. YOUR MONEY SHOULD TOO.
Ever used an
energy broker?
Your business could be owed
thousands in hidden commission.
If your business spends £800 or more a month on gas or electricity, find out whether undisclosed broker commission could form the basis of a legal claim.
Start your claim review Just your contact details · No documents needed to start
Any entitlement and amount depend on your contract and individual circumstances. Compensation is not guaranteed.
TAKE THE FIRST STEP
Step 1 of 2 · Your details
Could your business
have a claim?
Leave your details to discuss your energy contract and potential legal claim.
Review version — use test details. No enquiry will be sent.
Your enquiry has been received.
Thank you. Your details have been securely saved for a discussion about your business energy contract and potential claim.
You haven’t appointed a legal representative. Any next steps, costs and terms will be explained before you decide to proceed.
Gas & electricity contracts Less hassle for business owners Explore a potential legal claim
YOUR BUSINESS MAY HAVE PAID MORE THAN IT REALISED
You’ve got a business to run. Let’s make your potential claim simpler.
Rising bills put pressure on the business you’ve worked hard to build. If your energy broker included commission that wasn’t properly explained, you may have paid more than you realised.
We help business owners explore whether they could recover money through a legal claim. Start with your contact details and a conversation — we’ll explain what’s needed next. Using a broker alone doesn’t establish a claim.
Find out about your potential claimA SIMPLE WAY TO GET STARTED
From enquiry to a clearer next step.
Tell us about your business.
We’ll take it from there.
02
Discuss your potential claim.
We’ll discuss how your energy contract was arranged, what you were told about commission and the information needed for a review.
03
Decide whether to proceed.
If a claim may be possible, the next steps and representation terms will be explained before you choose whether to take it forward.
IN THE NEWS & OFFICIAL GUIDANCE
Hidden commission.
A wider conversation.
Explore independent reporting and guidance on business energy brokers, fees and transparency.
The GuardianINVESTIGATION
Hidden costs for small businesses
An investigation into energy brokers and undisclosed commissions.
The IndependentNEWS REPORT
Calls for clearer broker fees
Reporting on proposals to regulate energy intermediaries.
OfgemENERGY REGULATOR
Official guidance
Read guidance Understand what your broker charges
Guidance on business energy contracts, broker fees and what to do if something goes wrong.
GOOD QUESTIONS. STRAIGHT ANSWERS.
A few things you
might be wondering.
Clear answers, so you can focus
on running your business.
What is hidden energy broker commission?
A broker may receive commission from the energy supplier for arranging your contract. It can be included in your energy rate. The concern is whether the commission and the payment arrangement were properly disclosed and agreed.
Does using a broker mean I have a claim?
No. Brokers can provide a legitimate service. Whether a claim is possible depends on the contract, the broker’s role, what you were told and the law that applies. An individual assessment is needed; repayment is not guaranteed.
Why do you mention £800 a month?
That is the business-spend level this service is aimed at. It is not a legal eligibility rule, and spending less does not establish that you have no rights. Include gas and electricity when thinking about your combined monthly spend.
Can I check an old contract or a different supplier?
Keep any previous broker-arranged contracts as well as your current one. A change of supplier does not answer whether commission was disclosed. Time limits may apply, so seek advice promptly about your circumstances.
Can I raise a complaint myself?
Yes. You can ask your broker or supplier about the commission and use their complaints process. Eligible businesses may also be able to use the Energy Ombudsman. Read Ofgem’s business energy guidance ↗.
What will a claim cost?
Fee terms for My Business Energy Refunds have not yet been confirmed. Before appointing anyone, ask for the full written terms, including any deductions from compensation, VAT, cancellation charges and potential costs if a claim is unsuccessful.
TAKE THE FIRST STEP TOWARDS A POTENTIAL CLAIM
Start your claim review Could your business be owed thousands?
Leave your details to discuss a potential hidden commission claim.